Frequently Asked Questions
1. What kind of products does Zee Apparel offer?
We specialize in stylish, comfortable, and affordable kids’ clothing — including tops, bottoms, dresses, rompers, sleepwear, and seasonal wear for both boys and girls.
How can I place an order?
You can easily shop on our website:
Browse your favorite items and select the right size.
Add them to your shopping cart.
Proceed to checkout, fill in your delivery details, and choose a payment method.
Confirm your order — you’ll receive a confirmation message or email.
3. How long does delivery take?
Delivery usually takes 3–7 business days depending on your location.
You’ll receive a tracking number once your order has been dispatched.
4. What payment methods do you accept?
We currently accept:
Bank Transfer
Online Payment (via secure gateway — where available)
5. Can I modify or cancel my order after placing it?
Orders can only be modified or canceled before they are shipped.
Once dispatched, changes are not possible.
If you’d like to request a change, please contact our support team as soon as possible.
📧 Email: support@thezeeapparel.com
6. What is your return or exchange policy?
If you receive an incorrect, defective, or damaged item, you can request a return or exchange within 7 days of receiving your order.
Items must be unused, unwashed, and in original packaging.
Please read our Return Policy for full details.
7. Are the colors of products shown accurate?
We do our best to display colors as accurately as possible.
However, slight variations may occur due to lighting conditions or device screen settings.
8. How can I choose the right size?
Each product page includes a size chart with measurements to help you pick the best fit for your child.
If you’re unsure, we recommend checking the chart before placing your order.
9. Do you ship outside USA?
At the moment, we deliver only within USA.
We plan to expand internationally soon — stay tuned for updates on our social media pages!
10. How can I contact customer support?
You can reach us easily through:
📧 Email: support@thezeeapparel.com
📱 Instagram: https://www.instagram.com/the_zeeapparel/
📘 Facebook: https://www.facebook.com/zeeapparelusa
Our team is available Monday to Friday, 10 AM – 6 PM to assist you.